- What is the return policy?
In case your product is damaged or not as per your expectations, you are allowed to return and we will replace it.
- What are the shipping options?
We usually deliver through Courier companies
- What are the international taxes, duties, etc. that I have to pay?
The prices of our products include all taxes. No extra tax will be charged to you.
- When will I receive my order?
We usually deliver between 1-5 days for local deliveries and 15-20 days for international.
- What do I do if I never received my order?
If you did not receive your order in 7 days for local delivery and 25 days for International, get in touch with us.
- What do I do if I received a defective order?
If you receive a defective order, kindly get in touch with us for a replacement
- How do I make changes to an order I’ve already placed?
Contact us if you would like to make changes to your order
- Where are you located?
We are based at Nairobi, Kenya but we deliver globally
- How do I contact your company if my question isn’t answered here?
To get in touch with us, visit our Contact Page